Diensten

Hi I hope you're doing well! Im reaching out from Diensten Tech Ltd (DTL) with an exciting job opportunity that could be a great match for your skills and career goals. We are currently hiring Customer Service Representatives for one of our prestigious MNC clients at their Mumbai location (Vikhroli). If you're passionate about helping others, thrive in a dynamic environment, and are ready to take your career to the next level, wed love to connect with you! Job DetailsPosition: Customer Service RepresentativeExperience: 1 to 7 yearsLocation: Vikhroli, MumbaiShift Timing: 6:30 PM 6:30 AM (9-hour rotational shifts including weekends)Work Type: Full-time | International Voice Process Key ResponsibilitiesHandle outbound customer calls professionally and courteouslyResolve queries and provide accurate product and service informationMaintain detailed records of customer interactionsCollaborate with team members to enhance customer satisfactionStay updated with company policies and industry best practices QualificationsEducation: Graduation is a must (experienced undergraduates may also be considered)Experience: 1–4 years in customer service or BPO rolesExcellent verbal communication skills (neutral accent preferred)Strong problem-solving ability and a customer-first approach Required Details for Application Please share the following information to move forward with your application:Total Experience:Relevant Experience:Current CTC:Expected CTC:Notice Period:PAN Card (soft copy):Recent Photograph (mandatory):Aadhar Card (soft copy):Alternate Contact Number (mandatory):Mobile Number:Alternate Mobile Number (if any):Email ID:Date of Birth:Current Location:Do you hold any other offers? (If yes, please mention):Payroll Company Name (if applicable): We’re excited about the possibility of working with you and look forward to your response. Please feel free to reach out if you have any questions. Warm regards, Sangala Sandeep Kumar sangala.sandeep@jkdtl.com