IT Service Desk / IT Help Desk @ Experis IT

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IT Service Desk / IT Help Desk

Experis IT
0 - 2 yrs
Mumbai
6 years ago
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Desired Candidate Profile

Location: Kolkata

Shift: Rotational

Salary: 15000 / Month + PF + Annual Bonus

Experience Required: 3 months - 6 Months

Job Description:

Responsible for co-ordination with the Client/Users.
Acts as a first point of contact for Client/Users.
Registering an incident and / or Service Request reported via email /phone/Chat.
Identify and learn appropriate software and hardware issue of the end user through remote support or phone support.
Network issues, Printer Problem Local and Network, Password Reset
Perform advanced troubleshooting and remediation
Incident Coordination in case of Major or Critical Issue
MUST HAVE

Excellent written, oral communication and interpersonal skills
Decent knowledge of MS Office - Excel and PowerPoint
Readiness to work in 24 x 7 shift

Education:

UG: Any Graduate - Any Specialization

PG: Any Postgraduate - Any Specialization

Doctorate: Any Doctorate - Any Specialization

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Experis IT

Experis IT Private Limited Experis IT is a global IT outsourcing MNC, part of $22 billion dollar ManpowerGroup having more than 4000+ offices in 82 countries and is ranked 144 among fortune 500 companies and is also recognized as one of World's Most Admired Companies and World's Most Ethical Com...

IT Service Desk / IT Help Desk @ Experis IT

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