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Hiring For BPO Voice and Non voice process @ Black white Business

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 Hiring For BPO Voice and Non voice process

Job Description

Dear Candidate's,


Greeting form Black and White Business Solutions Pvt Ltd..!!


Huge openings in Voice and Non Voice - Grab Opportunities in Customer Support / Technical Support

"Walk in - Black And White Business Solutions Pvt Ltd for Spot Offers in a Day interview process"

Looking for Immediate joiner !!


Call HR Cynthia@ 9900079***

send CV to hr***2@bl*******e.in

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US / Day Shift
Experience : Freshers / Experience

Sal : (freshers 2lpa) -( Experience upto 4.5lpa)

Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support

Technical :


Trouble shooting/Command for IP Adress/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

Customer :


Banking / Insurance / Telecom / Airline ticketing / Medical Billing / AR Calling / Accounts

JOB Role :


  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity and analysis.


Venue:


Address:721, Chinmaya Mission Hospital Rd,

Binnamangala, Stage 1,

Indiranagar, Bengaluru, Karnataka 560038

Landmark : Opp to M.K Retail



For more quires Call


Contact Cynthia@ 9900079***

Email id: hr***2@bl*******e.in

Required Candidate profile

One day interview process - Fresher / Experienced can apply Desired Candidate Profile 


* Possess good analytical skills - detail oriented
* Possess good communication skills, both oral and written
* Have a good attitude - should be committed to the work.

* Any graduates can appear or 10+2 , 10+3.

* Should be flexible with rotational shift.


About Black and White Business Solutions Pvt Ltd

Incorporated in 2006, we are the leader and innovator of the staffing industry and today, have evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand in hand to overcome the challenge they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.



Please forward the mail to all suitable candidates who might be interested to apply for the job

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Black and White Business Solutions Pvt Ltd
Location(s): Bengaluru
Website: http://blackwhite.in

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Keyskills:   BPO customer support associate AR Calling Customer Service International Non Voice Calling Inbound Calls Non Voice Voice Process Customer Support Back Office Technical Support Customer Care International Voice Call Center Voice International BPO

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Black white Business

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent man...