Roles and Responsibilities
Position is with a company in the Retail Sector
(This is not for a call center but the position is with a customer care center of a manufacturing company)
*****Outstation candidates cannot apply as this job is for Candidates based in Bangalore.*****
Joining will be in Bangalore
Candidates have to work from Home Until pandemic situation improves
Inter department coordination
Inbound Customer Queries, E-mail , Complaint Registration
Outbound Calls - Feedback on product quality and delivery standards, Scheduling Delivery Slots, Follow up
Email - Answer queries, Quotations
Chat - Online chat discussions with customers regarding queries about product, delivery schedule, placing orders
Inter department coordination
Coordinate with the delivery team and the customers during actual delivery
NO SALES TARGETS
Requirements:
12th / HSC / PUC or 10+2
Must have good written and verbal communication skills
Not above 32 years of age
Benefits:
Fixed Salary
Incentives based on Attendance, Quality Score
Contact Info :
Job Shop Consultancy
2nd floor, Above More Super Market,
Mosque Road,
Frazer Town
Meet : HR Zia @ 9513229*** Call and WhatsApp
E-Mail Id : zi**t@aj*****p.com
Keyskills: Communication Skills Email Support Sales International Call Center Non Voice Process Work from Home Customer Care Chat Support Call Center Verbal Communication International BPO
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