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Hiring! Technical Non Voice / Live Chat @ Black white Business

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 Hiring! Technical Non Voice / Live Chat

Job Description

Dear Candidate,


Greeting from Black and White Business Solutions Pvt Ltd..!!


TOP BPO Multinational Companies for Technical Support Associate / Service Desk / IT Help Desk / Process Associate / Sr Process Associate


Huge Opening with International BPO for Technical live Chat


Looking for Minimum 6month of Experience in BPO


Technical Support : Voice / Semi Voice / Non Voice Process


  • Web hosting / Web Application
  • Technical Trouble Shooting
  • Hardware and Networking
  • IT Help Desk
  • Desktop Support
  • Technical Chat / Email Support
  • IT Trouble Shooting

Technical Skills :


Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple


Designation :


Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate


Roles :


  • Handle technical support questions via our ticketing system.
  • Help customers set up their website Help transfer customer accounts from other providers.
  • Help customers with script and software upgrades Help and repair infected and compromised accounts.
  • Handle server monitoring tickets and repair systems in
  • event of failures. Help build and configure new servers
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning technical issues / server issues through chat support
  • Microsoft environment knowledge
  • Have some level of technical understanding of the products building up a desktop service
  • Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
  • Basic Troubleshooting, Monitoring, Backup
  • Doing Email configuration-Outlook

Skills Required :


  • Should be flexible with rotational Shifts
  • Graduates / PUC / Diploma fresher or Experience can apply

Benefits :

  • Day / Rotational Shifts
  • Salary - upto 4.5lpa
  • Unlimited incentive Structure
  • No registration Fees(Free placement).

For more please quires


Contact : Sukanya @ 9036001***

Contact No : su****a@bl*******e.in



Documents Required :


Fresher :

  • 10th / 12th / Graduation all semester Marks card
  • Aadhar Card ID proof
  • Pan Card ID

Experience :

  • Previous Companies Offer letter / relieving letter / one month pay slips
  • 10th / 12th / Graduation all semester Marks card
  • Aadhar Card ID proof
  • Pan Card ID


*************PLEASE DO REFER YOUR FRIENDS*************

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers

Education

Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Black and White Business Solutions Pvt Ltd
Address: Black and white business solutions Pvt Ltd, #721, 2nd Floor, CMH road,, Indiranagar, Bangalore, BANGALORE, Karnataka - 560038,India
Location(s): Bengaluru
Website: http://blackwhite.in

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Keyskills:   Web Hosting Technical Chat Web Chat BPO Process Associate Email Support Customer Support TSR Technical Support Chat Non Voice Call Center

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Black white Business

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent man...