Qubole Senior Development and Support Engineer
- Vanguard Hr Associates
- 3 - 8 years
- Bengaluru
- 5 years ago
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Job Description
Hi,
With reference to your profile on job portal we would like to share an opportunity with you for one of our Canada based MNC client in WTC, Bangalore location.
Please find below the details regarding same:
Location: WTC, Bangalore
Experience: 3+ Yrs
Title: Qubole Senior Development and Support Engineer
Notice Period: Immediate to 30 days Notice Period (Max)
Shifts: Rotational
Job Responsibilities
Experience Required:
o Linux system fundamentals
o Understanding how to read, write and execute python programs
o Understanding of the use of system, network and application log files for use in troubleshooting issues
o Knowledge of cloud technology concepts from at least one cloud provider such as AWS, Azure, Oracle or Google
o Knowledge of at least one Big Data technology such as Hadoop, Hive, Spark, Presto, Airflow
o SQL experience including reading and writing multi-part SQL statements
o Knowledge of Java programming required
o Knowledge of the JVM core concepts required: heap memory and threading concepts
Roles & Responsibilities:
- Enhancing the existing Qubole product roadmap by undertaking development projects from Qubole from time to time. Knowledge of the Qubole Cloud Data Lake platform would be helpful.
- Implementing features, meeting GA quality deliverable requirements, and on-time delivery required
- Research problems in multiple databases to find known issues and solutions
- Replicate customer issues in a lab using the same platforms found in the customers environment
- Collaborate with Qubole Engineering and Operations teams for resolutions to customer issues
- Write root cause analysis documents for major issues as needed and ensure any assigned improvements from root cause analysis recommendations are completed
- Assist and provide solutions to customer who request support with our software product
- Communicate updates and troubleshooting steps to customers in a timely and professional manner
- Follow directions provided by senior tech support engineers and/or developers
- Manage SLA's for assigned tickets and assist in identifying risks in Support Engineering team ticket queue
- Manage multiple cases in queue
- Review Support Engineering ticket queue and take assignment of issues for which technical training and/or documented procedures can be leveraged to solve customer issues
- Manage inbound and outbound communications
- Escalate to Support, Engineering and Operations leadership based on customer resolution priorities
- Create and improve content to internal runbooks and customer-facing troubleshooting documentation
- Complete deliverables for any assigned Support Engineering projects
- Mentor interns and level 1 Support Engineers on performing the primary responsibilities of the role
If in case you are interested to avail this opportunity then please revert with your updated profile asap to db***l@va**********s.com
1. Total Exp:
2. Relevant experience in Qubole and Python:
3. Current CTC:
4. Expected CTC:
5. Official Notice Period:
6. Ready to work in WTC, Bangalore:
7. Available for Skype Interview:
Note: Please do not change the subject line while reverting.
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: IT Software - Application Programming, Maintenance, Role Category: Programming & DesignRole: Programming & DesignEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any SpecializationDoctorate: Doctorate Not RequiredContact Details:
Company: Vanguard HR Associates Pvt Ltd.Location(s): Bengaluru
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