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Back Office Executive - US Shift - Chennai @ Evodigital

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 Back Office Executive - US Shift - Chennai

Job Description

Back office Executive - Voice


Roles & Responsibilities:


1. Efficient in handling US Inbound & Outbound calls & convert calls into deals.

2. Provide resolution to the queries from clients or customers.

3. Identify & assess customers' needs to achieve satisfaction.

4. Follow communication "scripts" when handling different topics

5. Willingness to learn new things every time & then.

6. Ability to multitask, prioritize the work, to complete the task, & manage time effectively.

7. Willingness to take the extra mile in engaging with the customers.

8. Customer orientation and ability to adapt/respond to different types of changes


Requirements:


1. Candidates who are Freshers/Recent graduates or relevant experience can apply.

2. Candidate should possess good analytical skills.

3. Excellent communication skills.

4. Have a good attitude & should be committed to the work.

5. A positive attitude and out of the box thinking.


Benefits :


-Monthly performance based incentives from 5000 upto 30000 for all employees.
-Door step pick up and drop transportation will be provided
-Food (dinner) will be provided.

-Fixed Weekend Offs (Saturday & Sunday)
-Employees will be a part of the Fun Friday activities and Team outings


Shift : Night Shift

Timing : 8.00 pm to 5.00 am




Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Other
Role: Other
Employement Type: Freshers

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Evodigital
Location(s): Chennai
Website: http://careers.evodigital.in

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Keyskills:   night shift Customer Support voice process inbound us shift back office outbound calling analytical skills international communication skills International BPO

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₹ 1,25,000 - 3,00,000 P.A

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