Wipro || Customer service - Voice || Night

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Wipro || Customer service - Voice || Night

Wipro
0 - 2 years
Noida, Gurugram
5 years ago
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Job Description

Roles and Responsibilities:

Customer Service through calls
Build client & domain knowledge to be able to deliver a resolution on the first conversation
Maintain Internal & Client level delivery quality on calls.
Adhere to Customer Service Attendance & Accountability policies
Execute issue /query resolution and ensure proper documentation & follow-up

Desired Candidate Profile:

Experience 0- 2 yrs.
Excellent communication skills (Mandate)
Should be flexible to work in nightshifts (Mandate)
Proficient in computer usage and Basic knowledge on MS Office
Work life balance with 5 day work week

Education:

Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)

Full time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience

Interested?

Please share your CV on pr************1@wi**o.com

Job Classification

Industry: IT-Software, Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: BHM in Any Specialization, B.Tech/B.E. in Any Specialization, B.Sc in Any Specialization, B.B.A / B.M.S in Any Specialization, B.Com in Any Specialization, B.A in Any Specialization, BHMS in Any Specialization
Post Graduation: M.Tech in Computers
Doctorate: Doctorate Not Required

Contact Details:

Company: Wipro Hr Services
Address: Building No. 2,,Ground to 7,12 and 13 Floor,Candor, Gurgaon One Realty Projects Pvt Ltd IT/ITeS SEZ,V, illage Tikri,Sector-48,, GURGAON, Haryana, India
Location(s): Noida, Gurugram

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Keyskills: Outbound Customer Service Helpdesk International Call Center US Shift Calling Customer Care Voice Process Inbound International BPO

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Wipro

WIPRO HR SERVICES INDIA PVT LTD

Wipro || Customer service - Voice || Night

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