Team Leader - Banking
- Transformplus
- 3 to 7 Yrs
- Chennai
- 5 years ago
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Job Description
Job Description:
Experience in Retail Finance or Payments or Card Operations(Card Issuance or Chargeback or Card Maintenance or Card Settlement) or GPCU
Retail Finance
JOB Description
# Processing of account transactions, financing payments, financing account maintenance and related documentation based on approved request documents in accordance with agreed time standards
#Having Wide knowledge in #Posting / Approving entries in Customer & General Ledger transaction
#knowledge of processing installment recoveries, postponements, and Rescheduling liabilities
# Experience in processing the Partial/Full settlement of liabilities & release vehicle mortgage post facility settlement
#Investigation of customer, branch and vendor inquiries
#Performing reconciliation of transactions / accounts, taking corrective action on outstanding items and escalate any long outstanding items
Payments :
# Candidates should possess knowledge of processing Swift payments, Cash payments ,cash investigations, Nostro Reconciliation, Swift Investigations, NEFT handling, Payment Investigations, Fund Transfer
# Cancelling & amending payment instructions and when advised by the customer through the secure channel or the investigations department
# Sorting Payments according to currency, value dates , business units Inward & Outward Remittances of Multiple Currencies
Card Operations:
Job Description:
Card Issuance
#Wide knowledge on Card Operations#
#Issuance of Card, Analyzing the KYC documents with reference to issuance of card.
#Data entry with accuracy for new applications which is to be done on the same day of receipt
Chargeback:
#Analyzing the dispute
#Processing & Having a wide knowledge of Retrieval request /TC 40 Reporting/ Exceptional Reporting/ Chargeback / Representment Handling / Pre filing (Pre-arbitration ) / II Chargeback / Arbitration filing through VROL & Mastercom (Master card)
# Knowing the VISA & Master card Scheme Rules & Regulations
Card Maintenance:
# Having experience in retail credit card banking operations
# Having Knowledge in Credit Card Maintenance activities like Card Cancellation, Easy Installment Plan, Card Replacement, Reward Redemption, Limit decrease / Increase , Credit Shield, Address/ Email & Phone Number updation, Card Renewal, Installment acceleration, Reversals, Cashbacks, Balance Transfer, Cash on Call Activities, Card Blocking, Card Fund transfer activates.
# Ensure that all daily Activities / Operations are carried out with the maximum efficiency, security control & safeguard the financial interests of our Card Business
Card Settlement:
#Knowledge on card settlement process (Visa & Master card)
# Processing of VISA/MasterCard incoming and outgoing files in the Edit Package
#Prepare settlement entries relating to these incoming, outgoing, ATM and other various transactions
#Preparing and posting financial entries related to settlements of Card Operations in the Banking system
#Timely input of all financial transactions such as payments, adjustments (credit & debit) , reversals, manual fees etc
#Reviewing ATM transaction report and action the amounts that are short or excess reported by the branches
GPCU
Job Description:
#Reviewing & Reconciling GL of Profit on Closed Accounts
#Checking & Processing of daily rejected NSF and deposit Items transactions
#Rectification of SIC code in the system
#Monitoring, follow-up and prepare monthly designated GL Outstanding / Reporting
#Analyzing Four and more Cheque Returns Account Closure
#Preparing, follow-up and mail Police Letter for Cheque return to branches
#Processing Online Police Letters
#Resolving investigations and inquiries initiated by section to the specified service standards.
Shift timings - 8AM to 10pm (Any 9 hours)
5 days working: (Friday - Fixed off & One rotational off in a week )
Location: Chennai Ambattur Ambit
Notice Period : Maximum 30 Days immediate joiners are more preferable
4 - 9 years experience & 6.5 CTC
Interested please share your resume to the below mentioned ID's: Vi***u@tr**********s.in or Call at 9322083***
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Care ExecutiveFunctional Area: Not ApplicableRole/Responsibilies: Team Leader - BankingContact Details:
Company: TransformplusLocation(s): Chennai
Transformplus
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