Principal Analyst - Global BI Database
- Search Advisers
- 3 - 7 years
- Bengaluru
- 5 years ago
- Email to a friend
- Report this job
Job Description
1. PURPOSE OF ROLEThis role is accountable for the health of the Global BI applications, its expected to keep the applications up and running for business continuity.
Guarantee the issue resolution and bug fixes within the SLA.
Develop a high-level expertise in the business areas supported by Global BI in order to assist all stakeholders once any question arrives.
Implement enhancements/efficiencies in the technologies that are part of the BI scope in accordance with the business demands.
Implement enhancements/efficiencies in the technologies that are part of the BI scope.
Work and resolve the compliance/security issues raised on the applications and also work on vulnerabilities raised on the applications with different vendors as needed and track to resolution.
Work with different functions/towers based on demand basis to save costs from outsourcing to third parties
Your critical KPIs are Resolution on Time, Unavailability, Changes delivered on time, Automation.
2. KEY TASKS AND ACCOUNTABILITIES
Incident/SR resolution: Review the issue raised and provide the appropriate solution fast and right at the first time.
Change Requests/Enhancements: Work with different functions or stakeholder as per demand basis and provide the technology expertise to build sustainable solutions.
Efficiencies: Build automations/BOTs wherever possible.
Crisis Management: To be able to handle crisis situations such as application unavailability and assist technically to recover as soon as possible.
Communication: Work with different vendors across the globe to receive transition on the Global BI applications.
3. BUSINESS ENVIRONMENT
Main Characteristics: Challenges
- Be a subject matter expert to the business teams on the technologies resource work upon
- Maintain effective relationship with stakeholders and address their concerns throughout the monthly processes.
- Be closely connected with partners and vendors in order to resolve any production issues or change deployments
Evaluation Criteria (Targets):
- KPI1: Resolution on Time (SLA)
- KPI2: 99.6% Unavailability
- KPI3: Change delivered on time
Key Dimensions and Contact:
- Global Director Solutions Operations and Delivery
- Global Security & Compliance
- Zonal Expert Users
- 3rd party vendors (developers and support)
- All users community (employees in all levels on the organization)
Geographical Scope:
- Global
4. QUALIFICATIONS, EXPERIENCE, SKILLS
Level of educational attainment required:
- Bachelors or Masters
- Computer Science or Engineering
Professional qualifications and accreditations/memberships required:
- Expert knowledge on database technologies like SAP HANA, MySQL, SQL server,
- Expert knowledge on Hadoop
- Additional knowledge on tools such as Cloudberry, Shell scripts, Hive
- Excellent Communication and Problem Solving skills
Previous work experience required
- Expert knowledge on database technologies like SAP HANA, MySQL, SQL server,
- Expert knowledge on Hadoop
- Experience in unit testing and validating the code written
- Strong knowledge on debugging skills
- Advanced level of expertise in Big data or DB tools with the ability to design complex queries or ingestion processes
- Basic understanding of self-service reporting
- Experience in CPG company strongly preferred
- Strong Analytical analysis using Advanced Excel.
- Some scripting knowledge (like python, shell) is preferable (not mandatory).
- Admin knowledge on tools strongly preferred.
Language skills required
- English (Fluent)
IT skills required
- SAP HANA, Hadoop, Hive, MySQL, SQL Server
- Cloudberry, Shell scripts strongly preferred
- Microsoft Office (mandatory)
- Strong knowledge on Databases, data management, SQL
- Knowledge on any cloud platforms(Azure, AWS etc.,)
- Advanced Excel
- Macro creation
Job Classification
Industry: FMCG, Foods, BeverageFunctional Area: Analytics & Business Intelligence, Role Category: Analytics & BIRole: Analytics & BIEmployement Type: Full timeEducation
Under Graduation: BCA in Computers, B.Tech/B.E. in Any Specialization, B.Sc in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization, Post Graduation Not RequiredDoctorate: Any Doctorate in Any Specialization, Doctorate Not RequiredContact Details:
Company: Search Advisers Services ( GUJ ) Pvt. Ltd.Location(s): Bengaluru+ View Contact
Keyskills: hive shell script sap bi sap bi analyst data management bot unit testing bi business intelligence cognos bi advanced excel debugging mysql shell scripting hadoop big data sap hana azure python macros data analysis bi analyst sql server shell aws
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₹ 12,00,000 - 18,00,000 P.A
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