Roles and Responsibilities
Job description
Hiring for Customer Service Representative ( Voice Process Domlur )|| Salman 9738998***
About Company:-
Its an American multinational software company that provides server, application and desktop virtualization, networking, software as a service, and cloud computing technologies. Headquarters: Fort Lauderdale, Florida, United States.
Job Description:- Customer Service Representative:- Resolves production scheduling and shipping or invoicing problems; determines validity of warranty claims and schedules repair resources; changes production and shipping schedules; and recognizes add-on business opportunities.
Primary Roles & Responsibilities:- Primary point of contact for external and internal customers, end-users, and Citrix Partners and Distributors. The Customer Service Representative handles all inbound requests from these sources and provides assistance in addressing these requests. Inquiries can include but are not limited to, product orders, billing, contract renewals, customer account maintenance, and product licensing at varying levels of complexity.
Additional Benefits:-
Free Transport & Food will be Provided.
Eligible for Medical Insurance.
Excellent Work Environment & Work Culture.
Minimum Eligibility:-
Graduation is Must.
Minimum 1 Year of Experience into International Voice Process.
Should be Flexible in Rotational Shifts.
5 Days of Working & 2 Days Off( Rotational Off)
Free pick and drop Work Location Domlur EGL. Salary upto 4 LPA
Interested candidates can mail your resume to sa********n@ra*****d.in or Whats app 9738998***,
Keyskills: Customer Service International Call Center Medical Insurance Inbound UK Shift Cloud Computing Technical Support Production Scheduling International Voice Night Shift Account Maintenance International Voice Process International BPO
Our Client enables communications service providers to capture the full value of connectivity. The company's portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create...