Senior Information Developer @ Qualys

Job Description

Qualys is looking for an experienced technical writer to create modern online content that helps users of Qualys Cloud Platform and its integrated apps. The ideal candidate is passionate about creating content that helps train users quickly and effectively in a modern way.
Responsibilities
- Write and update high quality help content and user interface (UI) messaging
- Create new help content that addresses user needs, use cases
- Deliver variety of content i.e. online help, quick starts, Support KB articles, FAQs, API user guides, videos
- Effective communications with Developers, Support Engineers, UX team, Product Management
- Manage end to end workflow from development to publishing of documentation projects
Qualifications
- 5 years experience writing software documentation for web and SaaS products
- Experience using RoboHelp, FrameMaker, Acrobat, MS Office, Snagit
- Knowledge of HTML, markdown, XML, CSS
- Experience documenting networking and/ or security products preferred
- Writing samples required at time of interview
EEO Employer/ Vet/ Disabled,

Employement Category:

Employement Type: Full time
Industry: IT - Hardware / Networking
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Senior Information Developer

Contact Details:

Company Name: Qualys
Location(s): Pune

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