Collection Mgr- Consumer Durable- Hdfc Bank-
- HDFC Bank
- 3 - 8 yrs
- Hyderabad
- 6 years ago
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Desired Candidate Profile
KEY RESPONSIBILITIESCollecting and maintaining records activities
1. Timely deposit of the collected amounts in the respective dummy accounts and further raise of cash / cheque schedules for updating into respective clients account
2. To ensure timely follow up with the delinquent customers for the overdue account and subsequent updating of trails
3. To Effectively manage all customer related complaints and issues
4. To Achieve given fee collections target for the month
5. To Achieve rolled out targets on rollbacks and resolutions month on month
6. End to end management of repossession kits issued to the vendors for the repossession of the assets applicable for movable asset
Supervisory functions
1. Highlighting any trends observed in the market place and identifying the fraud cases and escalation of the same to seniors
2. Ensure adherence of the pre laid down process
3. Regular visits to the stockyards to ensure safety of the parked assets
4. Updating of the repossession of the asset in the web collections and subsequent marking of the sale done
5. Skip marking and tracing details to be updated in the trails
6. Timely initiation of the legal cases on all eligible cases
7. To manage vendor performance by daily follow-up, visits and tracking collector level performance
Education:
UG: Any Graduate - Any Specialization
Doctorate: Doctorate Not Required
Contact Details:
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HDFC Bank
HDFC Bank Limited HDFC Bank Ltd was promoted in the year 1994 by the premier housing finance company of the country, HDFC Ltd. The Bank commenced operations as a Scheduled Commercial Bank in January 1995. Today the Bank has a nationwide network of over 2000 branches and 5624 ATMs spread over 996...
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