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Senior Scrum Master - Bengaluru/Bangalore @ 24/7 Customer

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 Senior Scrum Master - Bengaluru/Bangalore

Job Description

Job Summary:

The scrum master is a team role responsible for ensuring the team lives agile values and principles and follows the processes and practices that the team agreed they would use. The responsibilities of this role include: Clearing obstacles, Protecting the team from outside interruptions and distractions. At 247.ai , a scrum master is a key member of each squad who works with all the stakeholders within and outside the squad to ensure we are upholding the agile culture and at the same time increasing the predictability of the deliverables.

Qualifications Experience:

  • Bachelor's degree in science, technology, applied mathematics or engineering is required and Master s degree would be preferred.
  • Minimum 7 - 10 years experience in software engineering, of which at least 3-5 years successfully performing Scrum Master Role.
  • Certified SCRUM MASTER.
  • Tools: Jira Confluence

Knowledge, Skills and Abilities:

  • The desired candidate should have a good knowledge of tenets of agile, driving and facilitating scrum ceremonies
  • Should be able to drive the squads to meet the planned deliverables
  • Work closely with the engineering and product management team for better management of squad priorities

Key Responsibilities:

  • Scrum master is responsible for facilitating daily scrum ceremonies which include but not limited to daily stand up, sprint planning, sprint demo and retrospective meetings, etc.
  • Adopt and drive the defined processes for their squad
  • Facilitating improvements and simplification in cross team workings and forums
  • Responsible to remove the impediments for the scrum team.
  • Owns interfacing with other functional areas/teams and resolving dependencies
  • Call out early risks or issues impacting the schedules
  • Communicate status and dates on cadence
  • Helps product owner to make the product backlogs in good shape and make them ready for the next sprint.
  • Protect the team from external influences and drives the team to achieve the defined goal
  • Facilitate Scrum of Scrums across the teams
  • Provide Squad/ Scrum level reporting for required forums on cadence
  • Facilitate Monthly Demos
  • Align with agile coach to facilitate and drive coaching of the teams

Job Classification

Industry: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization

Contact Details:

Company: 24/7 Customer
Location(s): Bengaluru

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Keyskills:   Product management Hospitality Artificial Intelligence Machine learning Manager Technology Healthcare Scrum agile coach JIRA Financial services

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24/7 Customer

[24]7 is redefining the way that companies interact with consumers. The companys customer engagement platform assists several hundred million visitors across all channels, and engages in 1.5 billion conversations annually, most of which are automated. Using [24]7 solutions, many of the worlds larges...