Workplace Experience Concierge (Female)
- CBRE South Asia
- 3 - 8 years
- Hyderabad
- 4 years ago
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Job Description
An exciting opportunity to join the team, as Workplace Experience Concierge, for an ultra-high-end commercial tower in Hyderabad.
The successful candidate will enjoy a fast-paced, diverse, and service-centric role; establishing themselves as the heart of the workplace for over 6,000 people.
Please share your profiles at - ba***********a@cb*e.com
Roles and Responsibilities
- Will be empowered to surprise and delight your customers, swiftly form a rapport with a broad range of individuals (including with C-Suite executives and celebrity-talent) and deliver best-in-class Concierge services and recommendations.
- Taking responsibility for providing a range of personalized services to staff and visitors.
- The individual will create a positive, service-orientated, and community-centric environment, acting as the first point of engagement for each individual that enters the precinct.
- Will take responsibility for the lobby experience
- A warm welcome to all staff and visitors, subsequently providing directions or recommendations as required
- Deliver a range of building services, including umbrella loans, dry-cleaning, flower auctions, tech-loan, chauffeurs, and restaurant reservations
- Provide a high-caliber and hyper-personalized service when recommending restaurants, travel, entertainment, and other matters
- Take a leadership role in owning the lobby space, directing customers and visitors to the correct Concierge team member, and triaging service requests accordingly
Desired Candidate Profile
- Natural with meeting and engaging a wide range of people; and able to form genuine rapport and meaningful relationships
- Able to respond to a range of inquiries or complaints in a diligent and service-centric way (both face-to-face and via digital platforms)
- An appetite for technology and a willingness to learn new systems
Disclaimer Due to the high volume of CVs we receive, we regret that we may not be able to respond to all applications individually. Wel will contact you within 14 days if your skills and experience match what's needed for the open role, or if there is a similar opportunity currently available
Job Classification
Industry: Real Estate, PropertyFunctional Area: Other, Role Category: OtherRole: OtherEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not RequiredDoctorate: Doctorate Not RequiredContact Details:
Company: CBRE South AsiaAddress: HyderabadLocation(s): Hyderabad
Keyskills: Front Office Management Guest Service Guest Relations Guest Relationship Management concierge Hostess Activities
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CBRE South Asia
CBRE South Asia Pvt Ltd CBRE Group, Inc. is a commercial real estate services and investment firm. It is the largest company of its kind in the world. It is based in Los Angeles, California and operates more than 450 offices worldwide and serves clients in more than 100 countries
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