Senior Engineering Manager
- 24/7 Customer
- 12 - 15 years
- Bengaluru
- 4 years ago
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Job Description
Job Description:
In the role of Engineering Manager, you will work on building a highly-scalable and extensible big data platform that provides the foundation for collecting, storing, modelling, and analyzing massive data sets from multiple channels, including the web, IVR, mobile, social media and live agent call and chat interactions.
Required Experience:
- 12 yrs. of hands-on - Product Development- experience in a fast-paced and dynamic environment
- 4 years of experience in managing a team of developers is a must.
- Recent experience in cloud development like AWS or Azure or Google Cloud will be a plus
Required Skills:
- Hands-On Experience in Java And J2EE Technologies.
- Solid CS Fundamentals. (Data Structures, Algorithms, OS, Databases)
- Experience working in Large Scale Distributed Applications Or Large-Scale Internet Systems (Cloud Computing) environment
- Proven Track Record of Achieving Objectives on Schedule, On Budget, And Within Quality Targets.
- Experience in technically managing Software Development Projects.
- Proven experience in managing high performing engineering teams.
- Facilitate good cross team collaboration to unblock your team.
- Experience with All Aspects of Software Development Lifecycle.
- Very good Knowledge of Agile Methodologies.
- A proven track record of successfully leading broad, cross-functional projects and teams. Hiring and retaining top talent is a key requirement.
- Superb Communication and Facilitation Skills.
- Exposure To Open Source Technologies Is A Plus.
- Exposure to Big data stack is a plus
Responsibilities:
- Manage engineering and operational project/program teams in the design, test and deployment of new and existing products, and/or features.
- Ensure new technologies are employed productively in operations by planning their release, working with internal customers on adoption, as well as identifying and resolving problems throughout the project's life cycle.
- Plan, coordinate, and deliver engineering projects by working closely with Product Management and other teams by understanding the priorities.
- Set and achieve challenging goals and build trust and influence across teams
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: IT Software - eCommerce, Internet Technologies, Role Category: Programming & DesignRole: Programming & DesignEmployement Type: Full timeEducation
Under Graduation: B.Tech/B.E. in ComputersPost Graduation: Post Graduation Not RequiredDoctorate: Any Doctorate in Any Specialization, Doctorate Not RequiredContact Details:
Company: 24/7 CustomerLocation(s): Bengaluru
Keyskills: Product management Cloud computing IVR Social media Agile Data structures Healthcare J2Ee Customer engagement Open source
24/7 Customer
[24]7 is redefining the way that companies interact with consumers. The companys customer engagement platform assists several hundred million visitors across all channels, and engages in 1.5 billion conversations annually, most of which are automated. Using [24]7 solutions, many of the worlds larges...
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