Opening For Wave Estate - Asst.
- Wave Infratech
- 2 - 7 years
- Mohali, Chandigarh
- 5 years ago
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Job Description
Duties & Responsibilities
- Supervises customer service representatives.
- Ensures that customers receive the quickest service possible, assists representatives in handling disappointed customers
- Interacts with customers using phone, email and in person
- Ensures that customer service representatives follow all company policies and procedures when dealing with customers
- Generates reports for upper management
- Coordinates between Project and Facility management, takes customer complaints to upper management when necessary
- Interacts with vendors
- Trains representatives on new equipment and software.
- Prepare and format legal and MIS reports.
- Daily record keeping with electronic and hard copy filing of documents.
- Assisting & providing help in registration and taking over physical possession.
- Manage, organize, and maintain documents in paper or electronic filing systems of all the documents.
Position is based at Wave Estate Mohali-Sector 85
Candidate from Hospitality/Aviation only given preference.
Interested candidates can mail resume along with recent photographs at (pa*********r@wa**********h.com)
Job Classification
Industry: Media, Entertainment, InternetFunctional Area: CRM/Backoffice, Role Category: Not mentionedRole: Not mentionedEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any SpecializationDoctorate: Doctorate Not Required, Any Doctorate in Any SpecializationContact Details:
Company: Wave Infratech Pvt. Ltd.Location(s): Mohali, Chandigarh+ View Contact
Keyskills: Hospitality Aviation Social Media Calling Query Resolution
Fraud Alert to job seekers!
₹ 1,00,000 - 5,00,000 P.A
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