| Hiring for Customer service @ Genetic Callnet

Job Description

We have urgent openings for a leading company into inbound voice process.

Location :- Navi-Mumbai

Salary:- 1.75Lpa to 3.5Lpa

Qualifications:-H.S.C./Graduate fresher or experience can apply.

Timings :- 24*7 rotational shifts ( Any 9 hours shift)

Working days :- 5 working days with 2 rotational off.

JOB DESCRIPTION :-

It's an inbound customer service profile

Candidates with good communications can apply.

Identify and assess customers needs to achieve satisfaction.

Managing incoming calls and customer service inquiries.

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Interested candidates can revert on se*********c@gm**l.com or can call / whatsapp your resume on 8655002***

Regards,

Seher 

8655002***

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