Systems Engineer II SaaS - Hyderabad
- Uber
- 1 - 5 years
- Hyderabad
- 4 years ago
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Job Description
What you'll do
As the ITEng - Systems Engineer on the Enterprise Applications Team, you will be instrumental in defining, executing, and maintaining SaaS applications and system standards for Uber employees worldwide. Your decisions will contribute to a user platform and experience that is extremely efficient, scalable, and reliable.
- Provide excellent application experience for both our end-users and support agents
- Conduct regular maintenance of applications to ensure alignment with current business needs
- Stay up to date on application enhancements and upgrades, and ensure the health of applications and integrations
- Establish trust and strong relationships with senior leaders, operations managers, and professional staff across other organizational units
- Identify the correct solution to meet business requirements with a mind toward security
and a reduction of application overlap
- Understand the cost of operating our systems, and develop solutions to optimize their use
- Manage multiple projects simultaneously
- Act as system owner and ultimate escalation point for any tools/processes created, and troubleshoot system issues to isolate and diagnose problems for end users
- Proactively create accurate and clear technical documentation; develop support processes and procedures; operational training and support hand-off to peers/organizational units
- Own the lifecycle responsibility for requirements gathering, architecting and designing, vetting, building, developing and managing complex automation and/or interactions between existing solutions
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Refine the strategy for administering the application portfolio, and improve the excellence of the team by identifying areas for improvement and leading through execution
Basic Qualifications:
- Skilled in one or more development language (Java, Golang, Python, Ruby, JavaScript, Google Apps Script)
- Excellent written, verbal, and interpersonal communication skills, including the ability to give constructive feedback
- Experience operationalizing and standardizing the support framework of applications at scale via the creation of high-quality technical documentation and the design of policies, processes, and procedures
- Previously a member of a high-functioning, healthy team that performed one or more projects that impacted the entire company
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Experience with content and project management tools that have been used successfully across large organizations.
Preferred Qualifications:
- Acquainted with consuming RESTful APIs
- Experience with engaging vendors regarding critical issues, enhancements, and roadmaps
- Intermediate knowledge of BASH,PowerShell or proficiency in other language for automation scripting
- Appreciation for thorough implementation of a new solution, including gathering data, creating the proof-of-concept and validating that solution meets the business need
Job Classification
Industry: Internet, EcommerceFunctional Area: IT Software - Network Administration, Security, Role Category: Programming & DesignRole: Programming & DesignEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not RequiredDoctorate: Any Doctorate in Any Specialization, Doctorate Not RequiredContact Details:
Company: UberLocation(s): Hyderabad
Keyskills: Automation Enterprise applications Powershell google apps Project management Javascript Ruby Operations Python Technical documentation
Uber
Ubertal was created in 2011 in Silicon Valley with the initial objective of helping high growth software companies solve their toughest business challenges. Through this process weve identified common challenges faced by companies and have developed our own software solutions (IP) and co- created s...
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