Interfacing with the company s Customer Success and Implementation teams to understand technical requirements, and implement and troubleshoot issues
Implementing new changes and updates to the Call Center IVRs for their Enterprise as well as Student Success teams
Providing installation, administration, and support of services for the corporation s Avaya IVR systems and or any other cloudbased IVR Platform
Documenting new changes or updating existing documents.
Job Classification
Industry: Recruitment, StaffingFunctional Area: IT Software - Telecom Software, Role Category: Programming & DesignRole: Programming & DesignEmployement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not RequiredDoctorate: Doctorate Not Required