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Sr Analyst, CRM System @ ANI Calls India

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 Sr Analyst, CRM System

Job Description


Analyzes and documents business requirements for the business area of responsibility
Responsible for delivery of (components of) IT projects via configuration and development
Proactively identifies and assists in prioritizing opportunities to streamline business and system processes.
Assures project and project teams follow company and departmental policies, procedures, and standards, including SDLC and Change control
Provides business consulting support to customers
Analyzes resolve and document system changes needed as a result of defects, enhancements, incidents, missing requirements, or other root causes
Shares industry standards/trends with customers and peers within the area of responsibility
Identifies issues and leads resolution efforts. Escalates issues appropriately
Develops and assists in the presentation of business cases and system roadmaps
Develops preliminary project budgets. Assists in monitoring and reporting on projects.
Manages day to day interactions with vendors. Work closely with vendors to complete required tasks.
Works under general direction within a clear framework of accountability. Exercises substantial personal responsibility and autonomy. Plans own to meet given objectives and processes.

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: Software Engineer
Role/Responsibilies: Sr Analyst, CRM System

Contact Details:

Company: ANI Calls India
Location(s): Noida, Gurugram

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Keyskills:   Sr Analys CRM System

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₹ 800000 - 1800000

ANI Calls India

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