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Wipro is hiring For Backend Operations

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 Wipro is hiring For Backend Operations

Job Description

Wipro is hiring for BOA role!!!


Job Location-Noida/Gurgaon


Need immediate joiners or with 15-20 days of notice period.


Roles & Responsibilities


The Benefits Operations Administrator (BOA) is responsible for processing all activities related to client benefits plans as set up in business , while meeting and exceeding client Service Level Agreements.


The BOA is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness.


  • Prioritizes work as required in order to effectively respond to client needs
  • Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion
  • Ensures knowledge of client plan provisions and supporting documentation is current and updated
  • Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets
  • Ensures on-time and accurate delivery of all tasks as per Service Level Agreement
  • Delivers on new/ ad hoc tasks in order to meet client/ internal goals promptly.

Required Experience:

  • 2-4 years work experience in backend/non voice/HW/DB/DC can apply
  • Excellent communication skills.
  • Candidate should be comfortable with night shifts
  • Candidate should be comfortable with 1 year bond

Interested candidates can share their resumes on na***********a@wi**o.com with subject line as ''Resume for BOA Role''

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required

Contact Details:

Company: Wipro
Location(s): Noida, Gurugram

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Keyskills:   RETIREMENT US PENSION Benefits Administration Customer Service Defined Benefits HRO US Employee services Non Voice Communication Skills Backend Client Servicing US benefits Back Office Operations Night Shift Operations

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Wipro

one of the most employee Driven company an awarded as most ethical one in the FY-2019-2020