Team Lead - Operations - Bengaluru/Bangalore @ Wells Fargo

About the Role
You will work as part of the Middle Office team to support Consumer Lending. You will be responsible for day to day deliverables of the team, closely work with various stakeholders to ensure the SLAs are green.

Organizational Skills :

• Ability to set priorities, plan and organize work
• Must be able to adapt to assignments quickly
• Ability to manage multiple tasks under pressure
• Demonstrates ability to work independently and generate MIS reports for the department
• Ability to initiate production/quality projects (six sigma/kaizen) for improving performance of the section
• Exhibits appropriate sense of urgency in managing responsibilities
• Contributes towards process knowledge management
• Plan career progression for Analysts and team leads within the section

• Demonstrates a high degree of reliability, integrity, and trustworthiness in all areas
• Takes ownership for responsibilities.
• Foster teamwork. Maintain & improve team morale and motivation
• Develop team members for next roles in the hierarchy
• Initiate process improvement/quality improvement ideas and implement
• Recognizes and respects the strengths of others in the organization
• Can adapt to a changing environment and circumstances
• Identity potential show stoppers and escalate to the senior management
• Exhibits a commitment to the company

• Motivates self into positive actions.
• Demonstrates the appropriate level of tact when dealing with difficult/stressful situations.
• Exhibits respect for management.
• Issues/problems are resolved and timely escalation to the senior management
• Demonstrates ability to maintain professional conduct under all circumstances.
• Ability to communicate well with US counterparts in virtual environment and build relationship with business Partners.

• University degree in Business or related discipline
• Strong analytical skills.
• Fluency in English.