voice process, international voice process, US @ Crown Solutions

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voice process, international voice process, US

Crown Solutions
3 - 8 years
Bengaluru
4 years ago
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Job Description

Opportunity with Capgemini under the payroll of crown Solution.

Job Description

Minimum of 3-5 years of experience in Contact Centre on Voice process
Mandatory experience in Financial industry in Voice process for 2 years on Customer Support
Ability to grasp complex processes easily
Excellent communication skills.

Good to have:

3 years experience in Australian Voice processes
Excellent understanding of Australian Culture and Voice and Accent
Motivated and driven to deliver quality services to clients.
"Good verbal, written communication and interpersonal skills
Must have basic understanding of domain (compliance, Taxation, FATCA , CRS , AML , etc)
Excellent as an individual contributor and team management
Good to have the knowledge of MS project
Good at Quality Control
Good at documentation.
Kindly reach me at sa***i@cr**********n.com

Job Classification

Industry: IT-Software, Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Training
Role: Training
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: MBA/PGDM in Other Management
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: Crown Solutions India (P) Ltd
Address: NO. 40,,,5TH STREET, SAKTHI NAGAR,THORAIPAKKAM, , , Chennai, Tamilnadu, India
Location(s): Bengaluru

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Keyskills: Team Management Compliance Finance MS Project US Process Communication Skills Customer Support Written Communication Australian Taxation International Voice Process Interpersonal Skills Quality Control

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Crown Solutions

If it is not success, then it is nothing else. No one will approach a failure but they will only ask about success stories. Therefore we work hard day in and day out just for this, success.Crown, today is a well renown name in the arena of global IT solutions & also as a service company providing te...

voice process, international voice process, US @ Crown Solutions

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