Excellent opportunity For Work Flow
- Williams Lea
- 7 - 12 years
- Kochi/Cochin
- 4 years ago
- Email to a friend
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Job Description
Greetings from Williams Lea!
Looking for candidates with very good PowerPoint presentation experience and who are currently doing the following tasks given below:
Overview of the role:
You will be responsible for working closely with the rest of the team on a daily basis, and would be reporting to the Client Manager on a daily deliverables. Job role involves project workflow and global workflow coordination and management. You will be an integral link between the DS / PC group and the client (job submitters), on all aspects of communication over telephone / email.
Position summary:
Should have prior experience or good understanding in
- Job queue monitoring and management
- Job review and estimation skills of presentations and creative requests
- Communication with client over email and telephone
- Capacity management / shift allocation and planning
- Job allocation to processing members (operators / editors / proof readers)
- Deadline management which includes managing wait times and turnaround times (TAT)
- Handled technical queries pertaining to the jobs or MS Office
- Worked on MIS s and reports related to the process handled
- Support Operations with other performance metrics like quality of work, efficiency of production
- Should have prior experience in interacting with direct clients along with having some exposure to Onsite / Offshore working models
- Interaction with clients in terms of understanding the job, assessment of complexity and time negotiations on job to job basis
- Performance monitoring and feedback to be provided to the managers
- Handled training programs to help build better soft skills, MS office and other technical training
Hours of work:
- Willingness to work on day & night shifts (9 hours) on a rotation / continuous basis
- Flexibility to work on demand as per operational requirements
- Adaptable to work on Saturdays and Sundays, or on holidays
Suitable candidates send their CVs to Me****B@***.COM/ 7358789*** for further process.
Work Location: Cochin / Chennai
Required Candidate Profile:
Self starter, proactive & assertive
Presenting skills and MI preparation
Team player and good interpersonal skills
Strong organizing skills with good ability to multi-task
Ability to work under pressure and deliver accurately on time
Excellent command over English language - spoken and written
Job Classification
Industry: KPO, Research, AnalyticsFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations, Role Category: Senior ManagementRole: Senior ManagementEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not RequiredDoctorate: Doctorate Not Required, Any Doctorate in Any SpecializationContact Details:
Company: Williams Lea TagAddress: Module no 308,D Block, Third floor,Tidel park,Tarm, , , Chennai, Tamilnadu, IndiaLocation(s): Kochi/Cochin
Keyskills: Workflow Power Point Presentation Powerpoint Training Programs Soft Skills Performance Metrics Email Technical Training Organization Skills MS Office English Language
Williams Lea
Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.From our humble beginnings as a print shop in London, to our position today as a global outsourcing leader, our business is built on a strong heritage...
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