Job Description
Dear Candidates,
Greeting From Armsoftech Pvt Ltd || https://www.armsoft-tech.com
We are currently hiring for Team leader/Assistant Manager/Manger Operation (BPO)
We need Candidate with good communication with banking background Experience.
Job Description:
Please find the details required below.
Education: Graduation
Industry: BPO/ITES
Experience:
Team Leader - Minimum 1 Year Experience as Team leader on paper.
Assistant Manager- Minimum 1 Year Experience as Assistant Manager on Paper.
Manager/Sr Manager-Minimum 3 Year Experience As Manager/Sr Manager on Paper.
Key Skills:
- Candidate should have experience in BPO Voice process Preferable from Banking Process.
- Good Knowledge of MS Excel and Powerpoint.
- Candidate should able to highlight the observation with daily, Weekly and Montly Production data.
- Should able to communicate to the client & coordinate with Manager as and when required
- Preferable Candidate has to join immediately
- Candidate must be target oriented and should be good decision maker and quick learner.
JD for Manager/Sr.Manager - Ops:
- Any Graduate or Post Graduate with minimum 5 years of experience working as a Manager or Sr.Manager for any reputed Domestic BPO Companies or Bank/NBFC handling Collections or Sales process
- Candidate must have handled minimum 100 FTE
- Candidate must be independent in driving the process, performance, people and client
- Candidate must have exposure in handling P&L
- Candidate must possess excellent communication in English and should be very good in building client relationship
- Candidate must be at minimum capacity of Manager level & above
- Candidate must have thorough understanding of Call Center tools like dialer, CRM, Quality tools, concepts Collection or sales metrics
- Candidate must have good track record of performance and should have proven capabilities of building a team and performance
- Candidate must have high proficiency in Excel and PPT skills
- Candidate must be self-driven and independent in designing the Telecalling strategy
- Candidate must be target oriented and should be good decision maker and quick learner.
Venue:
Armsoftech Pvt Company
Perungudi 87, Bethal Nagar Station
Chennai 400096
Seed academy opposite origin building
Contact person: HR Gudiya(7825879***)
Mail ID: gu*********g@ar*********h.com
If interested please revert with below details & your resume at:
gu*********g@ar*******h.com
Notice period:
Current CTC:
Expected CTC:
Have you worked for Banking Collection? (YES/NO):
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Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: RMSOFTECH PRIVATE LIMITED
Address: Orgin Bulding Perungudi Industrial, , , Chennai, Tamilnadu, India
Location(s): Chennai
Keyskills:
BPO
NBFSI
Assistance manger
Operation manager
BFSI
Banking
Voice Process
Team leader
Telecollection
Telecalling
Domestic BPO
Collections
Call Center