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Global IT Service Desk @ Continuum Managed

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 Global IT Service Desk

Job Description

RESPONSIBILITIES
Support Windows and MAC desktop and laptop computers
General access and connectivity issues
Desktop application issues
Basic administration of user accounts and groups
Take ownership of trouble tickets, working and tracking issues to resolution
Record detailed information into Service Desk ticketing system
Support for mobile devices such as iPhones, Blackberries, and Android phones
Occasionally act as a liaison between Partners/Clients and NOC team in US.

Employement Category:

Employement Type: Full time
Industry: Full time
Functional Area: IT
Role Category: IT- Hardware
Role/Responsibilies: Global IT Service Desk

Contact Details:

Company: Continuum Managed
Location(s): Mumbai

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Continuum Managed

Continuum Managed Solutions Private Limited Continuum empowers managed IT service providers, giving them the technology platform, services, and processes they need to simplify IT management and deliver exceptional service to their small and medium-sized clients. Continuum & vertically in...