Responsibilities
To manage and run the Centre as an independent profit centre and meet with sales revenue and profit targets
To Plan and execute various Sales & Marketing activities for achieving Sales and Centre targets.
To promote the Centre and its services & ensure proper handling of walk-ins, counselling prospective clients and Converting enquiries to bookings
To recruit and hire requisite staff and induction
.To ensure proper service execution and delivery.
To review the appointment planner for proper utilisation of infrastructure, appliances and staff.
To interact with suppliers & vendors.
To manage cash flows/receivables/payables.
To strategize & undertake revenue generating activities.
To tie up/coordinate all support functions.To maintain files/records/databanks.
To know & study the general market, industry & competition.To ensure high quality of service and ensure high satisfaction level from clients
KEY ADMINISTRATIVE RESPONSIBILITIES:
To ensure adherence & compliance to standard operating procedures at all times and to also ensure that standards are driven while providing ownership value.
To oversee achievement of budgeted sales target every month & offer timely advice to team to review strategies & generate sales more effectively.Events:
To review in consultation with Area Head/Regional Headfor events/promotions planned, local ads to be released and unique packages formulated to match variety of budgets in order to create & drive awareness about VLCC as slimming, beauty & fitness brand.
To support any other marketing activities promoted by the marketing department at the corporate.
To monitor the effectiveness of yield/capacities in the centre and systems to ensure revenues are maximized and provide feedback.
To oversee duty roster & identify staff capable of carrying out multitasks for further training.
To ensure cleanliness, hygiene and maintenance of the centre
Additional Responsibilities:
To ensure that the staff attrition does not overshoot of 2% per annum.In addition to the above mentioned duties and job function, to carry out any other assignment given occasionally by the Head Operations and Management.Apply
Keyskills: Administration Appliances Head Operations Area Head Standard operating procedures Revenue generation Center Head Regional Head Counselling Sales achievement