Job Openings For Top Mnc Bpo ( Csr / Tsr ) @ Ignites Human Capital

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Job Openings For Top Mnc Bpo ( Csr / Tsr )

Ignites Human Capital
1 - 5 years
Bengaluru
4 years ago
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Job Description

We Are Hiring for INTERNATIONAL VOICE PROCESS.

Profile -: Associate / Senior Associate (Technical & customer Support)
Requirement -: Good Communication Skills
Exp required -: 0- 6 years

Age Criteria -: 18 -40 years
Shifts: Rotational
Location WFH / WFO( Current location should be Bangalore or who are willing to relocate to Bangalore immediately )
Benefits with us -: Unlimited Incentives + Travelling Allowances

Responsibilities and Duties

The primary responsibilities of a Customer Service specialist would be:

Handling escalations and complex queries.
Manage large amounts of incoming and outgoing calls
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication

Key skills required:

Proven customer support experience or experience as a client service representative
Excellent communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to handle pressure
Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time

Salary: 17,000.00 - 35,000.00 per month

Education:

Higher Secondary(12th Pass) / Any graduates

Language:

English (Required)

Interview Round:

Versant / voice and accent

Operations

(Note: All the rounds are Held through telephonic)

EM*********i@ig****s.in

NOTE: - Please call or whatsapp Mary @ 7483101*** / Mohammed @ 7816842*** and schedule your telephonic interviews !!

!!!Thanks & Regards HR TEAM!!!

Job Classification

Industry: BPO / Call Centre
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Ignites Human Capital Services
Address: No, 665, 3rd floor TKS plaza, Jaynagar 5th Block, opp to JP nagar Coffee day, BANGALORE, Karnataka - 560086,India
Location(s): Bengaluru

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Keyskills: BPO technical support representative tsa International Call Center tse technical support executive UK Shift tso tsr technical support voice process Contact Center ms exchange Call Center exchange server technical support officer International BPO

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Ignites Human Capital

igNITES is an established, Owned and managed company, whose goal is to provide clients with the very best quality, value and service in human capital consulting.

Job Openings For Top Mnc Bpo ( Csr / Tsr ) @ Ignites Human Capital

Home > Voice