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Customer / Technical Support - International @ Black white Business

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 Customer / Technical Support - International

Job Description

Dear Candidate,



Greeting from Black and White Business Solutions Pvt Ltd..!!


Required Candidates Currently Located At Bangalore !


*WORK FROM HOME*


WE'RE Hiring for Customer Support / Technical Support ( Voice) International and Domestic Process with TOP BPO MNC's in Various Domain.


Apply for multiple companies on same day, you will be offered with job ---- FREE PLACEMENT


Interview Mode : Telephonic - Should be available in Bangalore, looking only for immediate joiners.


Contact : Jennifer @ 9900079*** / 9686667***

Email I'd : hr***5@bl*******e.in


HUGE HIRING ! Immediate Joining


Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA/Bcom /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd


Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US

Experience: Freshers / Experience

Sal: Fresher 15k to 20k

Experience : upto - 32k


Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts


Designation: Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support


Customer :


Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Hospital Billing / Physician billing


JOB Role :


  • Engaged in handling calls of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails / chats regarding technical issues for end-users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity, and analysis.


Contact :


Contact : Jennifer @ 9900079*** / 9686667***

Email I'd : hr***5@bl*******e.in



Venue:

Address:721, Chinmaya Mission Hospital Rd,

Binnamangala, Stage 1,

Indiranagar, Bengaluru, Karnataka 560038

Landmark : Opp to M.K Retail

next to Andhra Bank


Required Candidate profile


One day interview process - Freshers can apply

Desired Candidate Profile


* Possess good communication skills, both oral and written

*Have a good attitude - should be committed to the work.

* Any graduates can appear or 10+2 , 10+3 Pass out
* Should be flexible with rotational shift.



Regards,

Jennifer.S

Job Classification

Industry: BPO / Call Centre
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: Black and White Business Solutions Pvt Ltd
Address: Black and white business solutions Pvt Ltd.. Starbucks building #721, 2nd floor , CMH road, Indiranagar Bangalore - 560032 Contact : Jennifer @ 9900079*** / 9686667*** Email I'd : hr***5@bl*******e.in
Location(s): Bengaluru
Website: http://.blackwhite.in

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Keyskills:   customer support associate Technical Support International BPO BPO Customer Service International Call Center Calling Inbound Calls Voice Process Customer Care Executive AR Calling Back Office Customer Care Call Center

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₹ 2,00,000 - 4,00,000 P.A

Black white Business

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent man...