Warm greetings from Rivera manpower services
There is an opening for JPMC for Claims specialist & Fraud Specialist.
Note : 1 months notice period is fine
For further details please contact below given numbers
Afeefa - 7829336***
af**********a@gm**l.com
SMS if in case number is busy
We Looking out the candidate who have minimum 1 year of experience in Customer support profile / international voice / customer service
Openings available:
Process Name: CLAIMS SPECIALIST & FRAUD RECOVERY
Shift Timings : Rotational Shift & Fixed off.
Work Location: Bangalore
Salary Package : 6 LPA
Rounds of Interviews : HR round / Voice & Accent / Manager Round
Graduate Qualifications : Any Graduates/undergraduates
Experience Needed : Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply.
ROLES & RESPONSIBILITY :
Customer Focus
Take ownership of each customer while empathizing and prioritizing customer needs
Resolve conflicts and manage customer expectations
Determine customer needs and provide appropriate solutions through relationship building
Problem Solving Skills
Approach problems logically and with good judgment to ensure the appropriate customer outcome
Make appropriate decisions on behalf of the customer quickly and effectively
Effectively prioritize work to ensure efficiency
Conduct research as needed
Required Candidate profile
Candidates who are with relevant experience can apply
*Possess good analytical skills - detail oriented
*Possess good communication skills, both oral and written
*Be familiar with Microsoft applications and working knowledge of MS excel
*Have a good attitude - should be committed to the work
Regards
Afeefa
7829336***
Rivera manpower services
Keyskills: international bpo international voice voice process inbound calls customer service investment banking outbound calls client servicing call center customer support Outbound Calling US Process calling international calls UK Process
Rivera Manpower Services We are currently hiring for JP Morgan Chase/American Express/ Ernst Young (EY) / IBM / Dell / First Advantage /Siemens / Infosys / Amazon / HGS / Crossdomain Solutions / Capita Solutions / First Advantage / swiggy / tesco