Mysql Dba - L2 - Mumbai - Netmagic It Services
- Netmagic It Services
- 3 - 6 years
- Mumbai
- 4 years ago
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Job Description
Roles and Responsibilities
Primary Responsibilities:
- Work in a 24 X 7 Environment (NOC).
- Extend technical support to Clients over email and phone.
- Carry out the advance level of troubleshooting for databases
- Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined
- Technically update the tickets in ticketing system for all the issues handled / worked upon
- Ensure that change requests are implemented as per defined timelines
- Following up with Vendors whenever required & resolve issues by minimizing downtimes.
- Performance analysis of databases using native & monitoring tools.
- Carry out dB upgrades as and when required after approval from team lead / customer.
- Carry out one time implementations of databases as and when required as per Implementation Requests
- Work with intra departmental teams to isolate & troubleshoot customer issues (OS/Cloud/DB/Apps etc...)
- Ensure dB backups are happening regularly & report & act on failures immediately.
- Perform DR Drills under guidance of L3 team.
- Timely execution of SIP related task allocated by Team lead
- Prepare pro-active performance reports
- Work towards automation of day to day tasks.
- Carry out patch updates at regular intervals & ensure you stick to the patching policy defined.
- Adhere to shift timings and shift handover process
- Prepared Incident Reports for S1 incidents (to be attached to RCA reports)
- Should be willing to learn, adapt & work on at least 2 different databases.
- Review Key parameters & assist L3 team in providing reports
Technical Skills:
- Should be working / aware with the latest version of MySQL Server (Mysql 5.x or higher)
- Implementation and support experience in High Availability features in MySQL for e.g. Replication, Clustering etc.
- Exposure in Backups , Recovery and Disaster Recovery planning
- Understanding of MySQL Server Architecture and Internals
- Performance tuning
- SQL queries optimization
- Knowledge of NoSQL, NewSQL technologies would be added advantage
Job Classification
Industry: Telecom / ISPFunctional Area: Other, Role Category: OtherRole: OtherEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not RequiredDoctorate: Doctorate Not RequiredContact Details:
Company: NETMAGIC IT SERVICES PRIVATE LIMITEDLocation(s): MumbaiWebsite: http://careers.netmagicsolutions.com+ View Contact
Keyskills: replication MySQL log shipping clustering mirroring
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Netmagic It Services
NETMAGIC IT SERVICES PRIVATE Limited Netmagic, an NTT Communications company, is India’s leading Managed Hosting and Cloud service provider, with 9 carrier-neutral, state-of-the-art data centers and serving more than 2000 enterprises globally. Headquartered i...
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