Paytm Payments Bank Hiring : Customer

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Paytm Payments Bank Hiring : Customer

Paytm
1 - 6 years
Delhi, NCR
4 years ago
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Job Description

Greetings!!

Paytm Payments Bank is Hiring for Customer Service/Operations role:

Interested candidates can share their resumes on "ri***********i@pa******k.com" id with the subject line as "Customer Service/Operations" || Noida".

Experience Required: 1 to 6 years

Education Qualification: Complete graduate in any stream.

Job Description:

Provide solution to customer queries via email or calls.
Monitor and enhance the performance of oneself in the areas of productivity, process adherence, customer satisfaction, schedule adherence and employee satisfaction/ development.
Follow ups with Merchant and Internal stake holder is required to stop the fraudulent transactions on time.
Coordination with investigating authorities/Government agencies is required

Desired Profile:

Should be a good leader & experience of working under pressure
Possess Strong communication & Interpersonal Skills.
Qualification - Graduate/Post-Graduate
Willing to work in rotational shifts

Our Requirement:

Fluency in English is a must
Male Candidates Only.
Should be willing to work 6 days in a week
Should be okay with rostered week offs

Note:

Candidates who have appeared for the interview within 6 months are not eligible to apply
Graduation should be complete with no backlogs pending.
We are currently providing the flexibility to work from home, however the same would be regular office post few months basis situation.

Job Classification

Industry: BPO / Call Centre
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: Paytm Payment Bank
Address: A-6,,VJ BUSINESS TOWER,SECTOR-125,NOIDA, , , NOIDA, Uttar Pradesh, India
Location(s): Delhi, NCR

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Keyskills: Customer Service Customer Support Backend Email chat Calling Non Voice Call Center Operations Voice

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₹ 50,000 - 2,75,000 P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Paytm

We will bring half-a-billion Indians to mainstream economy. Payments Banks are a new set of differentiated banks introduced by the Reserve Bank of India with the aim of extending deposit and payments services to millions of unbanked and underbanked Indians. Paytm Payments Bank is India's only mo...

Paytm Payments Bank Hiring : Customer

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