Practice Head - Coupa
- Zycus Infotech
- 15 - 18 Years
- India
- 4 years ago
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Job Description
Zycus is hiring a Practice Head with experience in managing the delivery of end to end implementation of eprocurement software. Candidate should have prior experience of working with e-procurement 'procure to pay' or 'source to pay' (P2P / S2P) products like SAP Ariba, Coupa, Ivalua, JAGGAER or any other similar strategic eSourcing/procure2pay/Source2pay product suite.
The position will report to our Head of Delivery. In this role, you will be part of our senior leadership team in our Global Delivery Function and a key contributor to achieving the company's near-term and long-term objectives by providing technology consulting and delivering value to our customers.
You will be responsible for maintaining, managing customer relationships with C-Level Executives, Top Management, Key Stakeholders of our enterprise customers to obtain customer's goals and ROI objectives for an agile-based value implementation of Zycus's Cognitive Source-to-Pay comprehensive suite. You will manage a diverse team of implementation and procurement experts for Zycus's business objectives including solution expansion (Cross-Sell / Up-Sell) and customer satisfaction & referenceability.
Role and Responsibilities:
- Designing the framework for efficient implementation of Zycus SaaS Solutions
- Own and lead the customer engagement and delight road map at Zycus focusing on rapid value/ROI realization for customers built on Zycus's agile implementation framework of BOLT
- Lead the entire global delivery practice & competency providing thought leadership and unabated excellence in Value Engineering
- Manage a team of 40 to 50 people (BA, consultants, PM/ Program Managers, Directors, process engineers)
- Create an efficient and effective delivery architecture that will drive results on customer's prioritized objectives of savings realization, operational efficiency & compliance through Business process Reengineering for highest customer satisfaction and long term sustainable value and ROI objectives.
- Collaborate and drive customer initiatives with Zycus internal stakeholders like Product Management, Engineering, Customer Success managers, Finance & Legal, etc.
- Will lead Zycus's s2p proposal's for large and global enterprise customers and will be responsible for tech wins in new and existing customer base
- Will own the entire P&L for the region and excel the parameters of Revenue to Cost, Productivity and Continuous efficiency improvement through business process automation and Competency Development.
- Contribute to the product roadmap based on feedback on the ground from customers and from implementation experience
- Will be responsible for people processes in the function - Hiring, employee Engagement, Growth and Culture development
Skills and Experience Required:
- At least 15+ years of experience in project management, strategic sourcing consulting, implementation of procurement cloud solutions, procure to pay process implementation, team management, client relationship management.
- Experienced in Program Management of Source to Pay (S2P)/ Procure to Pay (P2P) transformation program on streamlining and simplification of business process
- Implementing Next-Generation delivery model for productivity improvements
- Provide Thought Leadership in winning deals
- Ability to manage and thrive in a complex business environment
- Should be able to lead, drive Zycus's vision and be result-oriented
- Should be paranoid about customer success and be a passionate customer advocate/Advisor
- Should be willing to travel internationally (30% travel required)
Five Reasons Why You Should Join Zycus
- Pioneer in Cognitive Procurement: Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises
- Gartner Recognised Leader in GMQ: Zycus is recognized by Gartner (world's leading market research analyst) as a Leader in Procurement Software Suites.
- Fast Growing: Growing Region at the rate of 30% Y-o-Y
- Global Enterprise Customers: Work with Large Enterprise Customers globally to drive Complex Global Implementation on the value framework of Zycus
- AI Product Suite: Steer next gen cognitive product suite offering
Employement Category:
Employement Type: Full timeIndustry: Full timeFunctional Area: ITRole Category: Distribution & DeliveryRole/Responsibilies: Practice Head - CoupaContact Details:
Company: Zycus InfotechLocation(s): India+ View Contact
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Zycus Infotech
Zycus Infotech Pvt Ltd Zycus is a leading global provider of procurement solutions suite across the source-to-pay and procure-to-pay cycles. Our product portfolio includes applications for strategic procurement- Spend Analysis, eSourcing, Contract Management, Supplier Management and Financial Sa...
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