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IT Network Engineer, Corporate Services @ Integreon

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 IT Network Engineer, Corporate Services

Job Description

Key skills:

  • ASA FIREWALL, AAA/Radius, Cisco Routers, 2900, 3600, Switch 3750/3850/4000,IPS/IDS, NAT, BGP, OSPF, EIGRP, Network Security, VOIP, Load Balancer, Monitoring Network Tools
  • Having prior work experience (3+ years) in overall
  • Should have prior (minimum 1-2 years) experience on Team/Process management
  • Should have experience in working on different types of reports.
  • Certification in Microsoft/CCNA will be an added advantage

Functional Skills:

  • Manage the Network effectively, distribute and oversee work in progress
  • Resolving L1/ L2 Network Problems of all Network configurations.
  • Cultivate a work-friendly environment that fits the Integreon and Client cultures
  • Work on a one-on-one basis with AM s and team Leads to improve workflow SOPs, quality, skills and productivity of the team
  • Working on shifts and rotation to meet network handling capacity.
  • Strong oral and written communication skills
  • Responsible for on-time delivery of metrics and reporting, including SRRs for all Technical Support related issues.
  • Maintain SOP s and IT reports for internal and external audits.
  • Participate in weekly Global IT meeting, to discuss any technical hurdles or any Improvement plan for current process.
  • Complete any project assigned on time and without any supervision.
  • Maintain over all IT Support SLAs and quality standards established by Global NOC Integreon.
  • High level of positive attitude
  • Strong time and Network management skills
  • Professional approach to problem solving

Technical Role and Primary Responsibilities:

  • Resolving Problems of all Network configurations.
  • Administration and Maintenance of the Network based environment or any network related issues as per the clients requirement.
  • Meet the customer requirements and resolve the issues within the timelines by ensuring customer satisfaction.
  • Administration and Management of Cisco Switches, Routers, Firewall management. Configurations of Cisco IPSEC/GRE VPN.
  • Troubleshooting and resolving complex customer network problems across a broad range of technologies.
  • Client-Focused: Committed to delivering timely and relevant service to delight internal and external clients.
  • Communication Skills: Must be able to communicate clearly (both written and verbal)

Job Classification

Industry: Telecom / ISP
Functional Area: IT Software - Network Administration, Security,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: Integreon
Location(s): Mumbai

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Keyskills:   VPN VOIP Network security Workflow Troubleshooting CCNA microsoft Technical support Process management OSPF

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Integreon

Grail Insights is a strategic insights consultancy that helps clients seize opportunities and respond decisively to market change by applying insights to any aspect of their business. In 2006, Grail Insights was founded as the research arm of a strategic consultancy firm. We are now an i...