Hiring For Customer service / Technical
- Ignites Human Capital
- 0 - 5 years
- Bengaluru
- 4 years ago
- Email to a friend
- Report this job
Job Description
We Are Hiring for INTERNATIONAL VOICE / Chat PROCESS.
Profile -: Associate / Senior Associate (Technical & customer Support)
Requirement -: Good Communication Skills
Exp required -: 1- 5 yrs
Age Criteria -: 18 -33 years
Shifts: Rotational
Location WFH/ WFO ( Current location should be Bangalore or who are willing to relocate to Bangalore immediately )
Benefits with us -: Unlimited Incentives + Travelling Allowances
Responsibilities and Duties
The primary responsibilities of a Customer Service specialist would be:
- Handling escalations and complex queries.
- Manage large amounts of incoming and outgoing calls
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
Key skills required:
- Proven customer support experience or experience as a client service representative
- Excellent communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
- Ability to multi-task, prioritize, and manage time effectively
Job Type: Full-time
Education:
- Higher Secondary(12th Pass) / Any graduates
Language:
- English (Required)
Interview Round:
HR
Versant / voice and accent
Operations
(Note: All the rounds are Held through telephonic)
EM*********i@ig****s.in
NOTE: - Please call Mary @ 7483101*** / 78748820045 and schedule your telephonic interviews !!
!!!Thanks & Regards HR TEAM!!!
Job Classification
Industry: BPO / Call CentreFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations, Role Category: VoiceRole: VoiceEmployement Type: Full timeEducation
Under Graduation: Graduation Not Required, Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization, Post Graduation Not RequiredDoctorate: Any Doctorate in Any Specialization, Doctorate Not RequiredContact Details:
Company: Ignites Human Capital ServicesAddress: No, 665, 3rd floor TKS plaza, Jaynagar 5th Block, BANGALORE, Karnataka, IndiaLocation(s): Bengaluru
Keyskills: Chat bpo Email Support Customer Service customer care Email Process Customer Support Desktop Support senior chat associate IT Service Desk Technical Support Service Desk Call Center Web Chat cso
Ignites Human Capital
igNITES is an established, Owned and managed company, whose goal is to provide clients with the very best quality, value and service in human capital consulting.
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