Zonal Head-Retail Agri
- HDFC Bank
- 15 - 20 Years
- Jaipur ,
- 4 years ago
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Job Description
Job Description :
Business Development Achievement of targets across all parameters i.e. Business, Portfolio, housekeeping cross sell and new initiatives. Listen to the pulse of the market & advice senior management / Product team w.r.to changing face of rural market & the products / policies that are required to mirror their expectations. Work on success of new products across newer geographies and making a dent in the market. Provide strategy and plan for meeting targets/ objectives provide guidance and direction on various parameters of business so that targets are met. Portfolio quality in terms of Rotations and NPA Control. Work towards balanced growth of business across various parameters for planned asset growth Explore hitherto untapped areas to gain early-mover advantage & reduce risk of concentration in a few areas. Achievement of Productivity Benchmarks of RM / SO / HBL Systematic working & reviewing the performance of each resource Guiding team on various products & highlighting ways & means of leveraging the same Supporting the team by appropriately representing to Credit Quality sourcing. Customer service & Competition Analysis Delivering unmatched customer service. Understanding the products/ processes of competition and devising customized product offerings by taking up with appropriate product teams. To start business in new locations for generating business from untapped areas. Retention of existing customers from competition by delivering exceptional service Team management Work on synergy between all the verticals towards shared objective of capturing the business potential and being a market leader in the region. Working together with Product Team and Credit for exploring new opportunities and ensuring we cover most of the potential areas well and are competitive in the market place. Analysis of MIS. Analysis of performance of all channels including RM's, SOs, HBLs, branches & corporate channels. Stress on performance driven culture. Arranging training as per team's requirement to enable them to perform as per their capabilities. Promoting team culture so that everyone works as a team Recruitment and training of staff for adequate exposure basis skill, product / operational knowledge. Staff Motivation and morale Cross functional Management Work on synergy between all the verticals towards shared objective of capturing the business potential and being a market leader in the region. Need to co-ordinate with different cross functions viz, credit, Ops, RIC, branch , Collections etc to keep all teams with similar understanding of bank policies and process Others Undertaking Marketing Activities Branch visits Leadership in propagating the One Bank objective Communication of Senior Management directives down the line Providing constructive feedback/solutions for customer/business issues Any other task assigned by seniors from time to time. Audit & Compliance Prompt & satisfactory redress of customer complaints received through any channel Enforce staff action as directed by ER team Liaise with audit for closure of queries.SkillsSales and Influencing SkillsBanking Product & Process KnowledgePlanning and Organizing SkillsCommunicationKnowledge of Competition & Current trends in financial Industry.Leadership / Team management
Employement Category:
Employement Type: Full timeIndustry: BankingFunctional Area: ITRole Category: Plant HeadRole/Responsibilies: Zonal Head-Retail AgriContact Details:
Company: The HDFC BankLocation(s): Jaipur , India+ View Contact
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