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Walkin - Urgent Opening For Quality Analyst @ Novac Technology

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 Walkin - Urgent Opening For Quality Analyst

Job Description

Roles and Responsibilities

Job Description:


REQUIREMENTS: Preferred Languages : English & Hindi (Collection BFSI background).


  • One plus years of collection experience, preferably in BFSI.
  • Strong knowledge in Outbound process.

Job profile

  • Performs Call Monitoring & provides Feedback on observations
  • Strong Data Analytical thinking, Should be able to perform Audit, analysis & Process level initiatives.
  • Prepares basic Quality Reports (Daily Quality Dashboard , Call calibration, Hygiene audit , BQ performance etc.)

Interested candidates can send resume to su*********m@no******h.in


Office Address : Rupa Solitaire, B-1506, Level 15, Millenium Business Park (MBP), Mahape, Navi Mumbai - 400709


Contact Person :


HR - 8104057***/9867544***


Job Classification

Industry: BPO / Call Centre
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: NOVAC TECHNOLOGY SOLUTIONS PRIVATE LIMITED
Location(s): Mumbai

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Keyskills:   Quality Analysis

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Novac Technology

Novac Technology Solutions Novac Technology Solutions is a leading IT company, with strong technology and domain expertise in Insurance , Financial Services , HR services and Business Process Management with a proven track record of delivering high quality solutions.