Key Responsibilities
The QA executive person will need to develop excellent brand knowledge of the client(s) team that he/she is responsible for with a keen eye for detail
Will need to possess the ability to comprehend Client requirements and job briefs
Will need to review files produced by the operators against the brand guidelines and job brief; in order to ensure that the deliverables are of 100% quality for the end client
He/she will need to capture the errors/feedback type into the tracker that is maintained by the team and ensure to update the same on the internal workflow management portal.
Ability to innovative and improvise better ways and means to deliver quality will be appreciated
The QA Executive along with the QA manger will need to be involved in providing corrective and preventive actions for any internal/external errors that originate.
Manage their time and resources effectively to ensure that the deadlines are
met effectively
He/she will need to work with the Team Manager to answer any queries raised by the team internally or by the client
QA Executive will need to adhere to studio workflow processes and best practices in all day-to-day activities, and proactively offer process improvements and recommendations
to the Team Manager
Proactively managing own workflow to consistently meet or exceed target efficiency and
chargeability figures
He/she should plan and adhere to the QA s time of delivery to ensure that it meets the
required deadline
Ensuring that the Team Manager is updated about projects at all stages and advised of any additional time required well in advance to enable client approval to be sought
Ensure all time and materials are recorded accurately each day for all work handled.
Based on requirement the QA executive will have to step in to help on weekends or holidays to ensure that the deliverables are met
Keyskills: Workflow management QA Executive Workflow Management
Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.From our humble beginnings as a print shop in London, to our position today as a global outsourcing leader, our business is built on a strong heritage...