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Customer Service Executive @ Talentsol Consulting

Home > Customer Service Executive (Voice)

 Customer Service Executive

Job Description

individual would be responsible to handle the activities been assigned by the supervisor, should be strong in communication and should have fluency in English & Kannada. Proactive and smart.
Roles And Responsibilities
Maintains customer relationship by responding to inquiries; documenting actions.
Prepares for customer inquiries by studying products, services, and customer service processes.
Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer.
Records customer inquiries by documenting inquiry and response in customers accounts.
Improves quality service by recommending improved processes; identifying new product and service applications.
Updates job knowledge by participating in educational opportunities.
Accomplishes customer service and organization mission by completing related results as needed.

Employement Category:

Employement Type: Full time
Industry: Banking
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Customer Service Executive

Contact Details:

Company: Talentsol Consulting
Location(s): Hyderabad

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Talentsol Consulting

TalentSol is a Recruitment services provider started with an aim to provide hassle-free one-stop solution for Hiring Challenges in companies (both Product and Services), We support our clients/stakeholders in candidate sourcing to candidate on-boarding for across levels.