Opening For Customer Service
- Varite
- 1 to 5 Yrs
- Bengaluru
- 4 years ago
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Job Description
VARITE is looking for a Customer Service Representative for one of our clients located in Bangalore. If you are interested in this opportunity, kindly respond ASAP with your updated resume. We will be glad to represent you to our client and help in your job search.
WHAT WE DO
VARITE is a global IT company providing software and engineering consulting and team augmentation services to Fortune 1000 companies in USA, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the areas of Cloud, Data Sciences, Infrastructure Application Software, Mobility, Robotics, Banking & Financial Systems.
Job description:
Customer Service Representative
Position is distinguished from the Customer service Representative 1 in that the Representative 2 has the knowledge and experience to handle more complex customer inquiries and problems and non-routine matters. May provide assistance to Call Center Representatives 1. The level 2 Representatives have developed a higher degree of skill and ability to explain more complex matters to ensure customer satisfaction and retention, and to sell products and services. Handles inbound and outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information on pricing, taking orders, developing leads, customer satisfaction and customer retention. Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information and or trouble shooting. Requires sound knowledge to navigate company's customer information systems and/or order system along with a good knowledge of company, services and products. Only the most complex customer inquiries may be passed to higher level Call Center Representatives.
Excellent communication skills
Required Experience 1+ years
Location: Bangalore
IF YOUR INTEREST IS PIQUED, PLEASE RESPOND WITH THE FOLLOWING DETAILS:
Current Salary:
Expected Salary:
Contact Number:
Current location:
Notice Period:
Best time to call:
Please feel free to share your resume at ka************y@va***e.com
,forward to assisting you in finding your next assignment
** If you are not comfortable or interested in this job opening, please feel free to forward this to others.
VARITE is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, caste, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Industry: Recruitment / Staffing
Functional Area: IT Software - Application Programming , Maintenance
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Technical Support Engineer
Employment Type: Full Time, Permanent
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Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Sales / BDFunctional Area: Not ApplicableRole/Responsibilies: Opening For Customer ServiceContact Details:
Company: VariteLocation(s): Bengaluru
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