Openings For International Voice (exp/fres)us
- MRT Info Technologies
- 0 - 4 years
- Hyderabad
- 4 years ago
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Job Description
Responsibilities
- Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
- Identify and resolve unidentified cash and handle end to end process of Cash applications.
- Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
- Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
- Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
Qualifications
Minimum qualifications
- Graduate (B.Com, BBA, B.Sc., BA)
- Freshers are eligible
- Good interpersonal skills (verbal and written)
Preferred qualifications
- Prior experience in Contact Center, Customer Service, Accounts Receivable/Order to Cash
Excellent communication skills is a must. Candidates will have to clear Ispeak with a score of 6.5 in the 1st round, only then will they be evaluated from the Operations standpoint.
The interviews will be conducted over zoom.
Shift Time: 9 hours US (6 pm to 6 am )
Profile: Order to Cash Voice Collections
Location: Hyderabad
Shifts: Night shifts
Pre-requisites: B.Com graduate with excellent communication skills Fresher/Experience up to 3 years
Note Fresher/up to 1 year experience will be hired as apprentice starting 17400/- pm
For Experience salary 3.6 LPA
For Fresher salary 17400 Pm
For Further Quires Please Contact Sunitha HR
Contact Number : 8095480*** / 7760259*** / 6374303***
Email. Id: su****a@mr********h.com
Job Classification
Industry: Accounting / AuditingFunctional Area: Customer Success, Service & Operations, Role Category: Voice / BlendedRole: Voice / BlendedEmployement Type: FreshersEducation
Under Graduation: B.B.A/ B.M.S in Any Specialization, B.A in Any Specialization, B.Com in Any Specialization, B.Sc in Any SpecializationPost Graduation: M.Com in Any Specialization, MBA/PGDM in Any Specialization, MCA in Any Specialization, M.A in Any SpecializationDoctorate: Doctorate Not RequiredContact Details:
Company: MRT Info Technologies Pvt. LtdAddress: 6-3-1090/1/C/A/201, FLAT NO.202,2ND FLOOR, LOVELY MANSION, SOMAJIGUDA,HYDERABAD, Hyderabad, Telangana, IndiaLocation(s): Hyderabad
Keyskills: Bcom O2C Customer Service Accounting Contact Center Cash Handling Accounts Receivable International Voice Cash Applications Interpersonal Skills
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