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Regional Service Executive @ Flex

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 Regional Service Executive

Job Description

At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people s lives. Job Summary

At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.

Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people s lives.

Job Summary

The Regional Service Executive will be based in Cochin Location. The Regional service Executive performs handling multilple ASP s of Kerala and Karnataka region. Additionally, should willing to travel frequently.

Here is a glimpse of what you ll do:

  • Will be responsible for handling multiple service outlets (mobile)
  • Ensuring ASP (Authorized Service Partner) training and enhance their technical skill level as per market trends.
  • Will responsible for appointment and termination of the service center.
  • Providing technical training to regional ASP
  • Responsible for demonstrating new product and it s specifications to ASP.
  • Will be involved in technical auditing and report preparation.
  • Responsible for achieving KPIs as per SLAs.
  • Will be responsible to demonstrate new product to ASP.

Here is some of what you ll need:

  • Technical Degree / Diploma computer/electronics/communication engineering is must
  • Minimum (5-10) years of experience of handling, managing and appointing Service Partner across South India region (Kerala and Karnataka).
  • Basics in Excel (Data validation, VLOOKUP/Pivot/text to column etc.)
  • Must have understanding of service network, able to identify and resolve ASPs
  • Should be able to work in complex situations, able to handle the same.

Here are a few of our preferred experiences:

  • Should be able to work in complex situations, able to handle the same.
  • Should have exposure in handling any electronic gadgets (Mobile or laptop).
  • Should be able to converse in local languages. (English and Malayalam Must).

Here are a few examples of what you ll get for the great work you provide:

  • Medical Insurance.
  • Paid Time Off

Job CategoryOperations Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by e-mailing: ac**********y@fl*x.com.,

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Regional Service Executive

Contact Details:

Company: Flextronics
Location(s): Bengaluru

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