Technical Project Manager - Pune @ ExecBoardinAsia

The role of business operations is to be the production readiness steward for the platform.

This is accomplished by closely partnering with developers to design, build, implement, and support technology services.

A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process.

Business Operations plays a key role in leading the DevOps transformation at the company through their tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations.

They accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of their products.

The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications.

Biz Ops teams also focus on risk management by tying all their activities together with an overarching responsibility for compliance and risk mitigation across all their environments.

A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders.

Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs.

They regularly review their run state not only from an internal perspective, but also understanding and providing the feedback loop to their development partners on how they can improve the customer experience of their applications.

Responsibilities:

Working closely with team to keep the projectopen items moving forward

Facilitates team daily standups each morning.

Make sure everyone on team understands the requirement of an effort.

Keeping the organization, particularly the stakeholders up to date on porgress.

Responsible for ensuring Scrum is understood by the project team.

Resolves team impediments with other Scrum Masters and Project Managers.

Ensure team is following SLA on incidents and problem management records.