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Network Engineer @ Macropace Technologies

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 Network Engineer

Job Description

KEY RESPONSIBILITIES
Establishing the networking environment by defining, executing, monitoring and documenting the operational activities, defining, documenting and enforcing process in place.
The design and implementation of new solutions and improving resilience of the current operational environment.
Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.
Monitoring the network operational teams and help the team in isolating and correcting the LAN or WAN faults identified during the operations.
Securing network systems by establishing and enforcing policies, and defining and monitoring access.
The support and administration of firewall environments in line with IT security policy.
Reporting network operational status by gathering and prioritizing information and managing projects.
Upgrading data network equipment to the latest stable firmware releases.
The configuration of DNS, DHCP, and proxy domains initially.
Basic analysis of the issue and owning the case till the resolution is provided for certain domains of network.
Remote support of on-site engineers and end users/customers during troubleshooting.
Capacity management and audit of IP addressing and hosted devices within data centers.
Liaising with project management teams, third-line engineers and service desk engineers on a regular basis.
Speaking with customers via email and phone for initial requirement capture.
Steer the operational calls between any technical vendor and with onshore counterparts as well.
Technical skills required
Experience in Team coordination & knowledge documentation (Mandatory)
Experience in problem management & P1 issues along with daily customer calls (Mandatory)
Experience in DNS and DHCP - (Desirable).
Experience in IP sub-netting - (Mandatory)
Proxy server knowledge.- (Desirable)
Firewall knowledge - (Desirable)
Knowledge in VPN.- (Desirable)
File Server Access Knowledge. - (Desirable)
ITIL process knowledge- (Mandatory)
Troubleshooting Network Issues ( Mandatory)
Understanding of Routing Protocols ( Desirable)
Understanding of Internet Proxy for Enterprise and knowledge of Zscaler Cloud Proxy ( Desired )

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: IT
Role/Responsibilies: Network Engineer

Contact Details:

Company: Macropace Technologies
Location(s): Bengaluru

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Macropace Technologies

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