Designation
Analyst/Trainee Analyst GIS
Experience
0 Year to 5 Years
Qualification
M.Sc. Geology / M.Sc. Applied Geology / M.Sc. Geoinformatics / B.Sc. Geology / B.Sc.
Geoinformatics
A Diploma holder with GeoInformatics background can also be considered
specific
Job Location
Thane
Shift Timing
Night Shift
Package
TBD-depends on skills for Analyst
Job Profile
Provide world-class technical support to end users of ESRI software to effectively diagnose and
reslve incidents, while
making a positive impression.
Work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture.
Identify, understand, and articulate solutions for customer issues by means of ArcGIS
knowledge including ArcGIS for
Desktop, ArcGIS for Desktop extensions, and other ArcGIS technologies.
As the Subject Matter Expert, document technical issues via incident tracking which involves
authoring, technical editing,
and publishing of Knowledge Base articles as well as authoritative online content.
Interpret user issues to determine or recommend software changes to product engineers.
Work in other technical areas of software support as customer and business needs require.
Technical Skills
GIS concepts/background
GIS Experience in ArcGIS, ArcGIS Desktop/Server
Proficiency in written and verbal communication skills in English with a strong grasp of the
English language
including grammar, punctuation, and consistency
Conditions
Selected candidate should be willing to sign service agreement for period of 24 months minimum
Selected candidate should be willing to surrender his educational documents during the service agreement period
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