Roles and Responsibilities
Job Designation: Associate and Senior Associate
Job Description: Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services, follow standard processes and procedures. Redirect problems to appropriate resources.
Qualifications: PUC (12th)/Diploma/Undergraduates/BE /Btech and Graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply. Master Graduates should have at least 1 year of experience in the BPO sector.
Skills :Excellent Verbal Communication skills, Good logical reasoning & analytical skills, excellent customer service skills, able to interact with customers via call, should be able to answer servicing questions.
Salary Range : INR 2,83,772 - 4,14,008 P.A + ( Incentive + Goodies)
Shifts: Rotational Shifts (Primarily Night Shifts and 5 days Working )
Benefits: Transport: Free transportation with door to door pick up and drop facility round the clock. PF/ESI, Life Insurance for self , Medical Insurance for self and immediate dependents World Class Facilities - Cafeteria, Gym, Sports arena, Amphitheater, Theme based break-out zones
Interview Rounds: Hr Round, VT (Voice Assessment), Ops Round
******* Interested candidates must register and send CV to the sh***********h@***.ai******
Please click on the below link to get registered online (mandatory)
Instructions:
Once you click on the link, you will be redirected to springboard.
https://springboard-in.247-inc.com/Springboard/welcome.htm
Please feel free to refer your friends or relatives.
Keyskills: fresher International Voice communication skills BPO BBA Customer Service bachelors International Call Center Telecommunication interact reading verbal Voice Process sales Telecalling dropout calling Customer Care job Voice International BPO PUC quick learner