Desired Candidate Profile
Experienced Business Analyst who can gather Stakeholder requirements, compile and manage E2E delivery.
Key Functions & Responsibilities The role requires to build direct communication with all level of business and technical stakeholders to analyze the business requirements, convert the same into Change Requests (CRs), obtain approval from business users on CRs, and provide clarification to application vendor/s for development. Also ensure quality of all deliverables. Develop comprehensive E2E test cases at application and enterprise level.
Provide timely support to all India users on core business application on issues, queries, requests etc. as raised by business users
Help resolve the production Issues as per defined TAT, maintain the Issue log tracker, report & escalate to reporting officer
Support RCA of critical issues & present to reporting officer
Identify industry trends, compile and present recommendation to senior management.
Utilizing application data, compile and present analysis reports
Education & Experience Requiremen t
Education: MCA/BE/MBA IT
Experience: 4 5 years in Financial services industry working in similar role
Language Skills: English & Hindi
Technical / Managerial Competencies Required:
Strong knowledge of NBFC business processes
Knowledge of Software Development Lifecycle
Fair understanding of functional aspect of any Loan management software
Good knowledge of SQL Query language
Basic knowledge of database fundamentals
Strong Knowledge of testing methodology - Software testing certification will be a plus
Hands-on Knowledge of office productivity suits such as Word, Excel, PowerPoint etc.
Behavioral Competencies Required: Strong analytical skills
Effective communicator
Good documentation skills
Handling Senior Stakeholders & managing their expectations.
Managing vendors
Team player
Contact Details:
Keyskills:
Software Development Life Cycle
Test Cases
SQL
Software Testing
Business Analysis
Financial Services
Strong Analytical Skills
Vendor Management
Excel Powerpoint
Senior Management