Principal Cloud Operations Infrastructure @ syniti

• Responsible for working with Platforms Systems SREs to appropriately design and solutions and establish architectures and standards that can ultimately be automated

• Responsible for implementing the platform systems and overseeing the effective day to day management such as patching of all systems, software management, AD management, GPOs etc

• Work with SREs to build a CMDB framework and related design patterns to allow for Infrastructure-as-code provisioning at the infrastructure platform level

• Responsible for managing container and corresponding Kubernetes orchestration environments inside private public clouds (AWS)

• Continuous development of infrastructure self-healing systems in order to reduce toil

• Partake in a rotation providing incident and request handling support, identifying improvement opportunities where automation or rearchitecting of solutions can improve overall outcomes and reduce toil.

• Will serve as a primary infrastructure engineer for the cloud operations team on major projects inside of private and public cloud environments including AWS

• Responsible for training SRE team members, project engineers, technical support staff and application development staff on the application architecture, configuration management, and related to infrastructure and platform lifecycle processes

Professional Skills Abilities

• Desire and ability to thrive in a fast-paced, highly demanding, dynamic business and cloud operations environment.

• The role requires analytical acumen and solution orientation to probe for understanding and to make appropriate decisions to address the nuances of technical and business challenges in order to achieve the targeted outcome

• Strong customer service orientation

• Excellent communication skills and experience in driving cross department initiatives to obtain organizational objectives meet customer needs

• Strong communication, presentation, business and technical writing skills

• The ability to provide excellent customer service as well as manage and build strong relationships both internally and externally

• Strong interest in further developing and integrating operations with technology in business value creating ways

• Awareness of emerging issues, including regulations, industry practices and technology

Technical Skills Experience

• 12+ years of experience in job specific skills.

• 8+ years of experience in scalable infrastructure and platforms architecture, implementation, and management including Active Directory, OS Patching, Software Management, Repositories, backups and other infrastructure services

• 7+ years of experience in linux administration and management

• 5+ years of experience in windows administration and management

• 3+ years of experience in application container management and orchestration with Kubernetes

• 3+ years of experience in script development in python or powershell related to infrastructure lifecycle management

• Degree in Computer Science or equivalent experience.