Job | Quality Analyst For Moksa Technologies @
- mokSa Technologies
- 4 - 9 years
- Bengaluru
- 3 years ago
- Email to a friend
- Report this job
Job Description
Company Overview:
Genesys is rated the best-in-class software for contact centers. Genesys deliver hardware- independent, real-time customer interaction solutions including the leading voice platform to many of the worlds largest companies and many of the most successful medium-sized businesses.
Apart from being the Value Added Re-sellers, we provide Support, Training, Presales and Professional Services like Consultation, Technical Architecture, Solution Designing, Solution Implementation, Integration, and Customization Services in Genesys Product Suite. Headquartered in Bangalore, India, the company provides services across the globe through globally distributed team.
For more info, please visit www.moksatechnologies.com
Job description
- Effectively plan, define test Strategy/Test Cases, provide QA estimates, and provide test management and Test Reporting throughout the Testing cycle
- Create test cases, perform manual/automated testing, and log detailed defects in Rally
- Collaborates with project teams to understand project architecture and business requirements to devise an automation test strategy and test plans
- Work closely with product owners and scrum masters to determine acceptance criteria for testing
- Should be able to understand the technical details of the product and assist the development team in troubleshooting issues
- Should be able to analyze the quality of the product before rolling to customers by analyzing and validating defect leakages
- Experience in developing Manual and automation test strategies with CYARA
- Design and develop scalable, flexible, and cross-platform automation test frameworks.
- Be responsible for maintaining test case documentation and ongoing continuous improvement to build testing efficiency and effectiveness through the use of innovative QA practices and automation tools and close collaboration with development and business
Desired Candidate Profile:
- 4+ working knowledge building out automation frameworks within Enterprise SQA, deep knowledge of automation best practices.
- 4+ years proven experience transforming manual testing teams to high efficiency, Automation centric SQA teams
- Experience in testing Genesys call routing, CTI custom softphone applications; IVRs validation is a plus.
- Working knowledge of Genesys/Cisco Framework, reporting, routing, and multi-channel components
- Excellent communication and presentation skills.
Perks and Benefits
Autonomy - We believe in 'you and the rest you take care of.
Perks - Work for a brand that is well-known nationally/internationally and instantly recognizable in the Contact center domain.
Learning - Exposure to Best in class practices.
Marketability - We can vouch for building you.
Location: Any location
Interested candidates can send their resumes to de*********h@mo**************s.com with the following details:
Current CTC:
Expected CTC:
Current Location:
Preferred Location:
Notice Period :
Genesys Experience:
Job Classification
Industry: IT Services & ConsultingFunctional Area: Engineering - Software, Role Category: Software DevelopmentRole: Software DevelopmentEmployement Type: Full timeEducation
Under Graduation: B.Tech/B.E. in Any SpecializationPost Graduation: Post Graduation Not Required, Any PostgraduateDoctorate: Any Doctorate, Doctorate Not RequiredContact Details:
Company: mokSa TechnologiesAddress: Park Centra, 812, 8th Floor, Sector 30, Gurugram, Haryana 122001Location(s): Bengaluru
Keyskills: cyara Quality Analysis Ivr Testing
Similar positions
mokSa Technologies
Company Profile: We are a leading provider of enterprise communication solutions to small, medium, large and multi-location businesses. We build, implement, and maintain some of the most complex next-generation communication networks that enable enterprises to exchange voice / data / multimedia a...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in